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Copyright © 2009-2015 Tonareli Music Supply
Tonareli
instrument cases have been made to offer years of use. In the event
that an issue arises as a result of a defect in our materials or
workmanship within one year of the original purchase date, we will
repair it at our expense (or replace it if it cannot be repaired)*.
Our warranty does not constitute a warranty for the life of the
product. Tonareli instrument cases are quality-made yet they are not
indestructible. Therefore, our warranty does not include product damage
resulting from user error or accidental damage of the product. We also
do not cover possible consequences, such as damage to the contents of
the case.
Components of the cases will show wear over time with normal use. This
should be expected. While this type of normal wear is not included in
our warranty, we are happy to offer replacement parts and repairs.
Please contact us for details.
We ask users to contact their Authorized Tonareli dealer first when
after-sales service is required. Any expenses for returning a
case to Tonareli will be covered by the sender.
* Subject to a normal use (evaluation at Tonareli’s discretion).